community guidelines.
Draft. A lawyer has not reviewed this yet, so the final text may change. Questions in the meantime: hello@jellybeanrunclub.com.
In an emergency, call 911. Then, when you can, report it in the app so we can act on the account.
jellybean works because strangers turn up at the same corner at the same time and treat each other well. These are the rules. Breaking them can cost you your account.
1show up, or say so
- If you join a run, be there at the start time, at the pace you signed up for.
- Can't make it? Leave the run in the app before the start time. Your credit comes back.
- After each run, the runners on it can mark who showed up. Mark honestly. Marking someone absent who was there, to punish them, is a breach of these rules.
- Repeatedly joining and not turning up can be reported, and can lead to a suspension after a person at jellybean reviews it.
- Posting a run? Wait at least 10 minutes past the start time. If you have to cancel, cancel in the app as early as you can. Everyone who joined gets their credit back.
2keep names and contact details out of it
- Do not put names, social handles, phone numbers, photos or links in run descriptions or jar names.
- Do not try to find out who another runner is, follow them home, look them up, or ask for their contact details if they have not offered.
- What people tell you on a run is theirs. Do not share it.
3no harassment
Not allowed, on a run or in the app:
- Unwanted comments about someone's body, looks, gender, race, religion, disability, age or sexuality.
- Flirting or pressure after someone has said no or seems uncomfortable. jellybean is for running, not for finding a partner.
- Touching anyone without consent, threats, intimidation, or following someone after the run.
- Showing up to a women-only run you are not eligible for, or sending someone else in your place.
- Hate, slurs, or encouraging anyone to do any of the above.
Serious or repeat harassment means a permanent ban. If a crime may have been committed, we will cooperate with police as the law allows.
4run responsibly
- Post your real pace and distance. Do not join a run far beyond your fitness.
- Nobody at jellybean supervises a run; you look after yourself. You can leave any run at any time, for any reason, with no penalty.
- Follow traffic rules, use lights and reflective gear in the dark, and carry what you need.
- No alcohol or drugs before or during a run.
5meeting people: practical advice
These are habits many runners use. They reduce some risks, they do not remove them.
- Start in public. Pick start points that are busy and well lit: a park entrance, a café, a transit station. Never your home or anyone else's.
- Tell someone. Let a friend know where and when you are running, and when you expect to be back. You can share your live location with them using your phone's built-in sharing.
- Bring your phone, charged.
- Keep personal details back until you are comfortable. Your name, where you live and where you work can wait.
- Get yourself home. Do not accept a ride from someone you just met, and do not let anyone walk or drive you to your door if you would rather they didn't.
- Trust your gut. If something feels wrong, leave. You owe nobody an explanation, and you will not be marked as a no-show for leaving a run that has started.
- Remember what verification means. Everyone on jellybean has passed a government ID and live selfie check. That means a document and a selfie matched, and showed an age of 18 or older, at one moment. It says nothing about someone's character and it is not a criminal record check.
6reporting
- On any run, jar or runner, tap the "…" menu, then Report. Choose a reason (harassment, no-show, a risk to someone, spam, or other) and add a note if you want.
- The person you report is not told who reported them.
- A person at jellybean reads reports. We aim to look at reports about harassment or risk to someone within 24 hours and others within 72 hours.
- We may warn, suspend or ban an account, remove content, or take no action if we cannot confirm what happened.
- You can also write to hello@jellybeanrunclub.com.
- False or revenge reports break these rules.
7blocking
- Tap the "…" menu on a runner, then Block.
- You will not see their runs or jars, and they will not see yours. Neither of you is told.
- If you are both on the same upcoming run, blocking takes each of you off the other's run, and anyone taken off gets their credit back.
8women-only runs
Women-only runs and jars are open to eligible members. You are eligible automatically if the sex marker on your verified ID reads female. Only eligible members can see and join them; everyone else sees mixed runs. Posting one is the poster's choice. If you are a woman and your ID does not reflect that, tap "ask for a review" in the app or write to us, and a person will review it. If you are not eligible, do not turn up to a women-only run.
9accounts
- One person, one account, your own Apple ID, your own government ID and your own face in the selfie.
- Do not buy, sell, or trade accounts, credits or referral codes.
- Do not try to game credits, streaks or attendance.
10what happens when rules are broken
Depending on how serious it is: a warning, losing credits, a temporary suspension, or a permanent ban. Anything involving violence, threats, sexual harassment, or using someone else's ID is usually a permanent ban on the first offence. You can ask for a review by writing to us.